Our firm, Bowden, Inc., had an offsite meeting at your facility on May 11. We were greeted by Gus Menzies when we arrived, and we found his assistance invaluable for the rest of the day. He checked on our needs frequently but unobtrusively, handled our crisis with the overhead projector (which we had supplied) with good humor and swiftness, and, all in all, gave us an enormous amount of confidence that our every need would be met.
